Appointments
As we are busy with brows we encourage the use of our quick, easy, and secure online booking system to reserve your appointment whenever possible. We request that you arrive 5-10 minutes prior to your scheduled appointment. Please ensure that your brows are grown in if it is your first shaping with us. Regular maintenance clients are strongly advised not to "touch" their brows in between visits to ensure the continued quality of results. Refer to the F.A.Q. for more information.
Cancellations
In the case that you must cancel or reschedule your appointment, a 48-hour notice is appreciated. If this is not possible, please call to let us know as soon as you can. Upon a receipt of a voicemail message, leave your name, scheduled appointment date/time, and phone number if you would like us to reschedule you.
Policies
- We reserve the right to change our pricing without prior notice.
- We reserve the right to change our days and hours of operation.
- We reserve the right to reschedule your appointment if you are late or running late.
- We reserve the right to cancel an appointment if you've made a payment that was fraudulent, retracted, or otherwise faulty, if we have an emergency that prevents us from making your appointment, and/or any other reason(s) as we see fit.
- We reserve the right to charge you partially or fully for no-show appointments.
- We reserve the right to deny service if we feel you have not grown out your brows enough for us to work with to a satisfactory degree, if the result you request differs too drastically from what the scope of our artistic philosophy allows, if we feel it is aesthetically unsuitable for your looks, or if it is generally unreasonable, unrealistic, or practically unachievable.
- We reserve to right to terminate or deny an appointment reservation at our discretion if you have a consistent history of tardiness, non-presence, cancellation of appointments without adequate advanced notice, and/or any other reason(s) as we see fit.
- We reserve the right to change our policies without prior notice.
